Privacy Policy

Information Collected

Details are collected when a quote request is submitted, an account is opened, a message is sent through the contact form or a question is raised about an existing policy. The information gathered is limited to what is needed to prepare accurate auto insurance options.

• Identity details such as first name, last name and date of birth where a quote requires it.
• Contact details including email address, phone number and the address where a vehicle is kept.
• Vehicle details such as year, make, model, registration status and typical weekly use.
• Driving details including licence status, named drivers and any incidents that affect a quote.
• Account details such as a password held in encrypted form and the preferences saved to a profile.

Information Collected Automatically

When this website is visited, limited technical information is recorded by the systems that serve the pages. This covers browser type, device category, approximate region, referring page and the pages viewed during a visit. This information is used to keep the site working correctly and to understand which pages drivers rely on most.

How Information Is Used

Personal details are used to prepare and present auto insurance coverage options, to answer questions raised through the site, to maintain an account and to send service messages connected to a submitted request.

• Preparing quotes and comparing coverage against the details supplied.
• Responding to messages, questions and requests for clarification.
• Sending confirmations, coverage updates, reminders and renewal notices.
• Sending marketing messages where separate permission has been given.
• Meeting record keeping duties that apply to insurance related activity.

Consent For Messages

Permission for service messages and permission for marketing messages are treated as separate choices. Neither is a condition of receiving a quote. Marketing messages stop on request, and a reply of STOP to any text message ends further messages of that kind. A reply of HELP returns assistance information. Standard message and data rates set by a mobile carrier may apply, and message frequency may vary.

Sharing With Service Providers

Some information is shared with insurance carriers and underwriting partners so that a quote can be produced, and with the providers that host this website, deliver email and text messages, and support the security of stored records. These providers may only use the information for the task they were engaged to perform.

Legal Disclosure

Information may be disclosed where disclosure is required by law, by a court order or by a regulator with authority over insurance activity, and where disclosure is needed to establish or defend a legal claim or to prevent fraud.

Cookies And Similar Technologies

Cookies are small files stored by a browser. They are used here to keep a session working, to remember preferences and to measure how pages perform. Browser settings can block or remove cookies at any time, though some parts of the site may behave differently once that is done.

Data Retention

Records are kept only for as long as they serve the purpose they were collected for or for as long as insurance and financial record keeping rules require. Quote information that does not lead to a policy is held for a limited period and then removed. Account details remain until the account is closed.

Security Measures

Access to stored details is restricted, transmissions between a browser and this site are encrypted, and passwords are held in encrypted form rather than as readable text. No method of transmission or storage can be described as completely secure, so a reasonable standard of care is applied rather than an absolute guarantee.

Your Choices And Rights

A request can be made at any time to view the personal details held, to correct anything inaccurate, to have records deleted where no legal duty requires them to be kept, or to withdraw permission for messages. Requests are handled through the contact details published on this site.

• Access to a copy of the personal details held on record.
• Correction of details that are wrong or out of date.
• Deletion of records where retention is no longer required.
• Withdrawal of permission for service or marketing messages.

Children And Age

This site is intended for adults aged eighteen or older who are eligible to hold auto insurance. Details are not knowingly collected from anyone under that age. Where such information is identified, it is removed from the records.

Third Party Links

Pages on this site may link to websites operated by other organisations. Those sites follow their own privacy practices, and this policy does not extend to them. Reading their terms before sharing details with them is worthwhile.

Changes To This Policy

This policy is reviewed as services and legal requirements change. When it is updated, the revised version is published on this page together with the date it took effect. Continued use of the site after that date means the revised policy applies.

Contact About Privacy

Questions about this policy or about the details held on record can be raised through the contact page, by phone on +1 (423) 873-8645, or by post to 105 N High St Winchester TN 37398.